Back-office operations, delivered as a service

We run the parts of your business that shouldn’t need a person.

Monthly reports built by hand. Invoices typed twice. Order-status emails answered one at a time. We take those off your team — and keep them off. Built once, run forever, watched by us.

Show me one of my reports → See pricing
  • 72 h from data to working report
  • €450–1,900 per month, priced per process
  • 1 named person who answers the phone

FridaySomeone in your team rebuilds the same spreadsheet.

MondayA customer asks where their order is — again.

Every monthAn invoice is typed into accounting by hand. And another.

What we do

Five services. Each one a recurring job, taken off your team.

Not a platform. Not an audit. A working process, running on schedule, delivering the same output your team produces by hand — without the hours.

01

The Monday Report

Your weekly or monthly ops report — sales, stock, partner performance, ageing — pulled, reconciled, narrated, and in your inbox by 06:00. Same numbers, same format, none of the hours.

From €600/mo · saves 4–8 h/week

02

Invoice Capture

PDFs arrive in an inbox; we extract them, validate them, push them into your accounting system, and queue anything odd for a human to look at.

From €450/mo · 100–400 invoices/month

03

Order Status Replies

“Where is my order” answered in seconds, not hours. Known-safe replies auto-send; anything unusual is drafted for a human to approve.

From €400/mo · 85% auto-handled

04

Product Listings

Spec sheet in; on-brand description, bullets and metadata out — staged for approval, ready to publish. Consistent copy across 500+ SKUs.

From €300/mo · per catalogue

05

Overdue Invoice Chasing

Ageing watch, escalating drafts, a human approves the send, everything logged. The awkward job nobody wants — finally owned.

From €350/mo · 80% automated

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Something else?

If it happens every week, has a clear input, and produces the same output — we can probably run it. Tell us the process and we’ll tell you honestly whether it’s a fit.

Describe your process →

Why us, honestly

The gap between “a tool you have to operate” and “an agency you can’t afford.”

A tool

€30–100/mo

  • You decide which process to automate
  • You connect it to your systems
  • You notice when it breaks
  • You fix it at 6am on a Monday

Mellizos

€450–1,900/mo

  • We build it, using your real data
  • We connect it — email, accounting, shop, CRM
  • We watch it. If it breaks at 6am, it’s our problem
  • One named person. Answers the phone. Doesn’t disappear

An agency

€2,500–8,000/mo

  • Team, references, insurance
  • Priced for companies bigger than yours
  • Long sales cycle, long onboarding
  • Delivery via account managers, not the builder

We’re one person with no overheads. That’s the honest reason we can do this at this price. You lose on scale and resilience — so we offer a full documented handover and export on demand. Ask about it before you sign.

Proof

Before and after, from real work.

One case study on the record; more available under NDA. The numbers are the client’s own — measured, not estimated.

IT distributor · partner-tracking workflow

A weekly Excel file, rebuilt by hand. Now: a browser dashboard, live.

6 h → 0 h

Weekly hours to produce the report

Fri PM → Mon AM

When the numbers land in the inbox

1 → 0

People who need to remember it

“The report was always late because it depended on whoever ran it being in the office. Now it’s in the inbox before I am.”

Pricing

Three tiers. Actual numbers. No “contact us”.

All prices are monthly. One-off setup covers building, connecting and testing the process on your real data. Cancel any month; export on demand.

Starter

€450/mo

€600 one-time setup

  • 1 recurring process
  • Delivered by email, PDF or push to your tool
  • Monitoring + email support
  • Reply within 1 business day
Start here
Most common

Operator

€950/mo

€1,200 one-time setup

  • 2–3 recurring processes
  • Custom outputs, your templates
  • Monitoring + priority support
  • Reply within 4 business hours
  • Monthly review call
Book a call

Backbone

€1,900/mo

€2,400 one-time setup

  • Up to 5 recurring processes
  • Deeper integration (ERP, CRM, marketplaces)
  • Named contact, phone escalation
  • Weekly ops check-in
  • Full documented handover on request
Talk to us

How it works

Three steps. About two weeks from call to first delivery.

01

A 30-minute call

You describe the process. We ask what breaks, who owns it, what the output looks like today. If it isn’t a fit we’ll tell you on the call.

02

A free build on your data

You share one week of real data. Within 72 hours we deliver the actual output — the report, the reply, the extract — produced by the system. You keep it either way.

03

We turn it on

You sign a one-page agreement. We connect the pipes. It runs on schedule from Monday, and we watch it. If it breaks, we fix it before you notice.

Questions people ask before signing

Where does my data live?

On EU servers (Hetzner, Frankfurt). Your data never trains a public model. Sub-processors are listed in the DPA: Anthropic (inference), Hetzner (hosting), Resend (email), Backblaze (backup).

What if you disappear?

Every client gets a documented handover pack on request: config, credentials list, runbook and an export of your data. You are not locked in.

Do you use AI?

Yes, where it earns its place. We name the models, name where data goes, and name what a human approves. Nothing sends to your customers without a human clicking send in the first six months.

Is this a contract?

Month-to-month. Cancel any month with 30 days’ notice. Setup is one-off; the ongoing fee covers running, monitoring and small changes.

Our own products

We run our own pipelines too.

The same discipline we apply to client processes — scheduled, monitored, quietly reliable — applied to products we build and operate ourselves.

Live

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NewsNetWide

The whole world’s news on a globe. Every country’s headlines, gathered hourly, deduplicated and scored for importance — with transparent, labelled sponsorship.

Open the globe ↗
Mellizos — “twins”

Who runs this

Riccardo. One person. Named. Reachable.

Mellizos is one operator, based in Malta, working with SMEs across the EU. Before this I built the internal dashboard and inventory tooling for a European tech distributor, replacing a weekly Excel file that ran late every Monday.

The name means twins in Spanish — two pieces of the same thing, joined. That’s the picture: your business, and the quiet system running alongside it, handling the work that shouldn’t need someone remembering to do it.

Contact

Tell us the process. We’ll tell you honestly if we can run it.

If it fits, you’ll get a working demo on your real data within 72 hours. Free. Yours to keep.

Prefer email? [email protected]